COVID-19 UPDATE - Delivery Cutoffs
ORDERS SHIP OUT MONDAY - FRIDAY AT 9AM, ORDERS PLACED AFTER 9AM WILL SHIP OUT ON NEXT COLLECTION DAY
All NZ orders $50 and over will receive FREE shipping. Excludes Rural Delivery
All AUS orders $150 and over will receive FREE shipping. Non-Signature eParcel
Estimated delivery time - COVID 19 UPDATE
We have a 2-3 day delivery target for main centers, and 2-3 business days for rural areas (NZ customers only). All other delivery times are an estimate
Australia has a 3-8 day target
Orders received and paid before 2pm will be sent out same day - so will be overnight delivery. Orders received after 2pm will be sent the next business day.
Tracking numbers are automatically generated once your order has been packed, you will receive an email when this happens. The tracking number won't be 'live' and functioning until the courier picks up your package from our dispatch team at around 4pm Monday-Friday.
ALL ORDERS WILL BE NON-SIGNATURE DURING THE COVID-19 LOCKDOWN
By default we send all orders with signature required, if you don't want this, please make a note in the delivery instructions - Please note, if you select this option we will not be responsible for parcels that go missing.
AUSTRALIA orders are sent non-signature, if you need a Signature service, please contact us and we can arrange an alternative service
Domestic Courier Cost $6 (Free for orders $50 or over)
Australia Courier Cost $20 (Free for orders $150 or over)
We reserve the right to alter shipping methods requested if required (ie: mistakes, wrong method selected). Public holidays and other seasonal demands may alter delivery times - tracking information is available for all shipments, simply request tracking information by email to email@example.com , include your WEB order number and name used to order.
The Seller shall use its reasonable endeavors to meet any date agreed for delivery. In any event time of delivery shall not be of the essence and the Seller shall not be liable for any losses, costs, damages or expenses incurred by the Buyer or any third party arising directly or indirectly out of any failure to meet any estimated delivery date.